Help Center

Find answers to common questions below.

How do I connect my Facebook Page?

Go to Social Pages in the app and click "Connect Facebook". You'll be redirected to Facebook to authorise ViralFlow, then select which Page to connect.

How do I connect my LinkedIn Company Page?

Go to Social Pages and click "Connect LinkedIn". You'll need to be an administrator of the Company Page. After authorising, select your organisation.

How many credits do I get?

Free plan: 10 credits/month (3/day). Pro plan: 200 credits/month (10/day). Each AI post generation uses 1 credit.

Can I edit a generated post?

Yes — generated posts are saved as drafts. Edit the caption and hashtags before scheduling.

What happens if a scheduled post fails to publish?

ViralFlow retries transient failures automatically. Permanent failures (e.g. revoked permissions) show an error in your calendar with a reconnect prompt.